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Frequently Asked Questions
View all FAQsHow long does it take to get a response?
Most tickets receive a reply within 1-6 hours. Complex technical checks can take a little longer.
Where can I get support for my purchased scripts?
Use a support ticket with your order number, script name, framework and error message.
Do you offer refunds?
Refunds are reviewed case by case depending on product status. Describe the issue as clearly as possible.
Can you create a custom script for me?
Yes. Send your idea, desired features, framework, budget and timeline.
Where can I find documentation?
Our guides are available in the resources area. You can open individual subpages directly there.
How it works
From the first message to the final solution, everything stays clear and easy to follow.
Describe your request with all important details.
We review logs, context and the desired result.
You receive solution steps or a project proposal.